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Accessibility Statement

Our commitment

Our Town Our Skills is designed to meet WCAG 2.2 AA accessibility standards. We want everyone in our community to be able to use the service, regardless of age, ability, or digital confidence.

What we do

  • Design for keyboard navigation and screen readers.
  • Use clear, plain language throughout the interface.
  • Ensure colour contrast meets accessibility standards.
  • Provide descriptive error messages and form validation.
  • Use touch targets of at least 44px for mobile use.
  • Support responsive design from mobile to desktop.

Reporting an issue

If you encounter an accessibility barrier, please let us know through our Contact page or email [CONTROLLER_CONTACT_EMAIL — to be supplied]. We will investigate and work to fix it.

Enforcement

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.